2021 Global Customer Engagement Review

Published by Braze

We analyzed data from three different sources to create the first Global Customer Engagement Review. We define what great customer engagement looks like, how that translates directly to business goals, and where brands can find opportunities to improve their customer engagement strategies.

Download now to find out more about 2021 customer engagement trends and the Braze customer engagement index. We will also explore activation, monetization, and retention by industry.

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Related Categories Customer Data, Marketing Strategy, Digital Marketing, Collaboration, Technology, Measurement, Marketing Strategy, Digital Marketing