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BUSINESS VALUE OF SERVICENOW CUSTOMER SERVICE MANAGEMENT
Organisations that significantly improve the efficiency of their customer experience can expect to save millions a year. Find out...
Customer Insights: Customer Experience Testimonials
Businesses are under pressure to find a versatile solution that can help reduce operational costs while resolving customer issues faster. Learn...
Increase field service efficiency and reduce costs with augmented reality
Discover how combining augmented reality with your field service management solution can improve the efficiency of the services provided by...
Make journey mapping your secret to outstanding customer service
Giving customers exceptional experiences is key for any organisation that wants to succeed and grow in today’s competitive environment....
Total business value of ServiceNow’s integrated risk products
When it comes to risk management, too many organizations still rely on siloed manual processes. This leaves them at a competitive disadvantage....
Customer Operations for Dummies
Customers want answers to their issues and requests yesterday. So how can you empower your teams to deliver proactive service? Get Customer...
5 steps to harness the power of the organization to better serve customers
Experiences are more than just touchpoints—how customers achieve their desired outcomes is what matters.
Read this guide for a five-step...
Power great customer and employee experiences with intelligent technologies
Learn how Artificial Intelligence (AI) and other intelligent technologies can transform your customer and employee experience by increasing...
How to do more with less
With today’s economic uncertainty playing on the minds of business leaders around the world, it’s never been more important to prioritize...
Automation for Service Operations
As speed is vital in creating and taking opportunities, you can get ahead by automating the way work gets done—across your entire enterprise....
